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Returns & Exchanges

If you are not 100% happy with any product bought from us or simply have changed your mind, you can return it to us in its original condition within one month of purchase, for a refund or exchange.

Please contact us on 01785 227227 prior to sending and we shall email over the returns paperwork. Please ensure the item is resalable in its original packaging and we shall exchange or credit within 1 month. If you paid via credit card and would like a refund rather than a credit note please specify this when organising the return.

If you wish, we can arrange for a courier to collect; there is a £15 charge for this service.

Please note: Specifically sourced 'specials' are non-returnable unless agreed otherwise. In addition, we reserve the right to make a handling charge - full details can be found in our terms & conditions. We reserve the right to charge a restocking fee for returning goods.

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